How To Write A Good Review For A Cleaning Company

Working with a poor cleaning service tin be frustrating and stressful, specially for the manager who hired the service. A make clean and germ-free work environment is important for all those in the work environment, including employees and clients. This article looks at the common challenges managers face while working with commercial cleaning companies and provides a sample complaint alphabetic character for those who wish to take activity confronting a negligent company. Contact the experts at Kitchener Clean today for more information on commercial cleaning services!

Do you have more questions about commercial cleaning services?

Common Complaints & Challenges

Finding the right cleaning company for y'all and your workplace can be a big challenge. Not all commercial cleaners are the aforementioned, but many managers run into the same problems across diverse companies. Here are some common complaints and customer challenges when working with commercial cleaners:

#one. Incomplete cleaning

Probably one of the absolute biggest concerns that managers face while working with commercial cleaners is an incomplete cleaning job. A poor or incomplete clean means that more than fourth dimension and/or money must exist spent after the job is done to get the workplace clean and sanitary. An incomplete cleaning places more pressure level on managers and often makes employees feel like they are non properly taken intendance of. A thorough make clean will assistance make everyone feel at ease.

How Kitchener Clean Does It Differently: At Kitchener Clean, nosotros offer a make clean guarantee! If for any reason you lot are not completely satisfied, you can contact united states and we will render within 24 hours to address your business concern at no additional cost.

#ii. Rushed Cleaning

Like an incomplete cleaning, rushed cleaning can exist a major trouble too. Rushed cleaning can lead to incomplete cleaning or even cause bigger problems like forgetting to plug electronics back in after cleaning effectually cables.

Rushed cleaners tin can reverberate poorly on the i who hired them, as staff may discover the poor cleaning chore and actions of the cleaners.

How Kitchener Clean Does Information technology Differently:We know that a thorough and sanitary cleaning takes fourth dimension. For example, kitchens and bathrooms often accept longer and require more fourth dimension and effort to create a safe, germ-gratuitous surroundings.

That's why we plan appropriately and dedicate all the time needed to clean these tougher spots.

#3. Disorganized or late

Knowing exactly when your cleaners volition prove up is of import for you and your staff. Cleaning services showing upwards in the eye of an important staff meeting is not something anyone hopes for. Not keeping runway of schedules, arriving late to the job, and generally acting in a disorganized mode can exist extremely frustrating. One fault might not be a large deal, but consistently disregarding schedules and commitments is not something any manager should take to bargain with.

How Kitchener Clean Does Information technology Differently:We promise consequent cleaning times. We volition get in to clean our customer'southward offices at a prearranged fourth dimension then there is never whatever guessing as to when we'll prove up.

#4. Harsh chemicals

Many employees and clients may be allergic or sensitive to harsh cleaning chemicals. Some people even develop work related asthma in reaction to harsh chemicals being used during office cleans. According to the Workplace Prophylactic & Prevention Services:

"Exposure to cleaning products is sometimes associated with work-related asthma. You may be at risk for developing work-related asthma if y'all clean or disinfect, or yous work in an surface area where cleaning or disinfection products are beingness used or have recently been used."

- Workplace Condom & Prevention Services

Office cleaning should help employees feel safer and happier at work, not sick and stressed. Many managers and employees practise non know what is making them feel sick. Unfortunately. the problem frequently lies with chemicals used at work.

How Kitchener Make clean Does It Differently: At Kitchener Clean, we offer Not-Toxic Cleaning. We believe that everyone should exist entitled to exhale clean, chemic-free air at work. Therefore we are dedicated to providing non-toxic and environmentally friendly cleaning solutions that are safer than traditional cleaning methods.

#five. Poor customer service

When y'all accept an entire workplace to manage, the final thing you lot demand is to exist dealing with frustrating or lacking client service. 1 of the biggest complaints confronting commercial cleaners is a lack of customer service.

When working with commercial cleaners, some customers found that the initial phone calls or emails were pleasant and warm, only were shortly faced with poor customer service once the task was consummate. Other customers felt upset and frustrated when their complaints were not taken seriously by cleaning service companies.

How Kitchener Clean Does It Differently: Customer service is our meridian priority. If you contact us, we promise to respond in nether 24 hours!

Summit Loftier-Impact Areas

Non all spaces in your role or workplace are alike. There are some high-impact areas that tend to accumulate more dust, dirt, crud, and germs. These are important spaces to wait out for and ensure your cleaning company also pays attention to these spaces. Here are the most common high-affect areas of your office:

• Bathrooms - It should come as no surprise that bathrooms are a huge hotspot for clay, germs, and other crud no 1 really wants to talk about! Bathrooms require a lot of special care and a noesis of how to properly sanitize toilets, floors, counters, and other surfaces in lodge to keep bathrooms sanitary.
  

• Kitchens - Though kitchens should be one of the cleanest places in your office, they are often neglected and dirtier than you may think! According to a survey done by Home Food Safe, 20% of part workers said their refrigerator is rarely or never cleaned! Rotting food, mouldy condiments, dirt, and grime build up in and on fridges, stoves, and counters. A daily wipe with an old rag volition not help keep your part kitchen make clean and germ-free. That's why it'south so important to hire a cleaning company that cares about your space as much every bit you exercise.
  

• Hallways - Exercise you know what'due south on the bottom of your shoes? Hopefully, non much! But that doesn't mean you aren't tracking in dirt, crud, and other germy particles from whatever y'all walked through between your home and the office. Carpets tin can collect tons of bacteria, simply that doesn't mean hard floors are safe either. A cleaning company that pays extra special attention to the high-traffic hallways volition help keep your entire office make clean, every bit dirt from hallways will be less likely to get tracked into cubicles or role rooms.
  

• Your Own Desk - That'due south correct, your very own desk may exist far dirtier than the function bathroom or kitchen. Great cleaning companies know this and will pay special attention to the petty things like keyboards and desk chairs. Meet the infographic below for the stats.

Complaint Letter of the alphabet For Poor Cleaning Service

If you've found yourself with a poor cleaning company and would similar to transport a complaint letter, here are some tips on how to write a professional person alphabetic character. We've besides included a sample complaint letter for you to utilize or modify.

Tips for sending a professional alphabetic character from Consumer Information :

• Be concise and clear. Do not ramble and go along your letter short and to the point.

• Be clear about what you would like done about the problem.

• Do not be impolite, mean, sarcastic, or angry.

• Include all relevant contact data.

• Include all relevant documents such as contracts and receipts.

Sample Complaint Letters

The following are online resources for you to view sample complaint letters for many dissimilar circumstances.

Sample #i From Foundletters.com

Sample #2 From LettersPro.com

Sample #three From CitizensAdvice.Org.Uk

Download our sample complaint letter by
filling out the form below:

The Difference With Kitchener Clean

Did you know that Kitchener Clean started out as a home cleaning company? Today we are still firmly committed to cleaning your part as thoroughly as we would our own dwelling house. Nosotros are too dedicated to bully customer service, honesty, and integrity.

At Kitchener Make clean, we believe that our Office Intendance Technicians are a key reason why we are and so successful. We strive to rent the all-time Part Care Professionals in the business. Nosotros take security seriously and so all of our staff are bonded and have undergone police checks.

Our reputation is important to us, so we guarantee all of our services. If for any reason you are not completely satisfied, simply contact us and nosotros will return within 24 hours to address your concern at no additional price.

We even guarantee our response time. If we oasis't responded to whatsoever client communication within 24 hours of receiving information technology, we volition offering you a gratuitous calendar week of Office Intendance. That is how strongly we feel about the importance of communication and customer satisfaction. We volition always stand behind our work. We guarantee it.

"Great quality and feedback, these guys are very professional person
and an excellent cleaning company."

Source: https://kitchenerclean.com/office-cleaning-services-blog/2017/8/10/tips-and-complaint-letter-for-poor-cleaning-service

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